Supervision Technician


Orange Group’s Shared Services Center is looking for acolleague in its Front Office Division, to provide 1st level of support &monitoring  for telecom services.

Responsibilities

  • Incident detection, service impact assessment,troubleshooting, registration and handling trouble tickets;
  • Continuous follow-up on ongoing incidents until theyare solved;
  • Cooperation with multiple teams delivering E2Eservices;
  • Activity reporting related to supervision events.

Requirements:

  • Student/university degree in IT or Telecommunication;
  • General knowledge of IT and Telecom in an operationalenvironment: Linux, networking.
  • Communicative level of English (written and spoken);Spanish is a big plus.
  • Analytical thinking.
  • Ability to work in a team, good organizational skills;
  • Motivation, precision and disciplined at work,
  • Concentration on the highest level customer service
  • Ability to work under the time pressure;
  • Working in shifts based on flexible schedule

Thank you for applying!

Determinat/Part time

Număr Post: JZDM918115

Localitate: Bucuresti

Dată limită: 27/11/2019