Middleware Support Specialist


Orange Romania is looking for a new colleague in our Middleware Operations Team in order to own and coordinate all actions related to the Middleware Applications. If you want to grow in a team of professionals and you want your work to impact the experience of over 10 million people, you should join our team.

Here we believe that if you want to improve yourself, you have to believe in what you do.  We do our best to create an environment where you can come to work daily with energy and enthusiasm, aiming to make the best of your work and provide the best services for your customers. 

We provide you an environment where your ideas can become the next improvements. We like to think we are a team in which people are inspired to experience, innovate and reinvent their role daily, trying to make the best of their work, create and inspire. A team in which you have the chance to collaborate with people who share the same values and beliefs.

We are seeking for people who:

  • Show optimism and enthusiasm in their working and enjoy challenges
  • Show interest in delivering the best results for the customer, being able to meet the expectations
  • Are self-motivated and always desire to learn and improve
  • Support others opinions and ideas
  • Have good communication skills
  • Show flexibility in relation to other people
  • Sustain innovation and optimization and are always trying to find new  solutions for problems
  • Have very strong problem-solving skills, attention to detail and commitment to quality
  • Are able to work in a (sometimes) stressful environment and are able to respect deadlines and track the issues until they are resolved
  • Want to have fun and create new experiences with a great team

Requirements:

  • Bachelor's degree in Information Systems, Information Technology, Applied Networking, Telecom, Electronics, Cybernetics, or other degrees with applicable experience.
  • This position requires at least 3 years of experience in application administration area, with a proven understanding of applications at a functional and technical level
  • Operating systems: Linux/Unix
  • Relevant knowledge of:
    • Middleware: Redis, Kafka, Heka, Grafana, Prometheus, Rundeck
    • Container management: Rancher, Kubernetes
    • Configuration management: Puppet, Chef, Ansible etc.
    • Service discovery: Consul
    • Monitoring tools: Prometheus/Alertmanager, Grafana, CheckMK, Nagios, Zabbix etc.
    • ELK Stack: Logstash,  ElasticSearch, Filebeat,  Kibana etc.
    • Traffic load balancers: F5 BigIP or other traffic management solution
    • ApplicationServers: WeblogicServer,  Jboss, Tomcat,  SpringBoot
    • WebServers:  Apache, Nginx
    • WebServices: API REST, SOAP, WSDL endpoints
    • Databases: Oracle, PostgreSQL, MySQL, NoSQL etc.
    • Repositories: Nexus,  Artifactory,  Git
    • Linux systems – command line and shell scripting, debug and troubleshooting processes, package installations, mounts, LVM, task automation
    • Networking knowledge (TCP/IP, DNS, Routing, etc.)
    • Ability to diagnose application issues (reviewing applications logs, reviewing server stats, etc.)
  • Relevant experience with Disaster Recovery and Business Continuity procedures and processes
  • English verbal and written skills

Represents a plus if you have experience with:

  • Contact Center technologies: Genesys, BroadSoft, etc
  • ITIL knowledge

Responsibilities:

  • Operation and administration of complex information systems
    • Ensure second level support for applications, triaging issues, and disseminating them to the platform operator, platform developer or application developer as required
    • Ensure systems availability and performance
    • Ensure timely and accurate resolution of the incidents
    • Troubleshooting and analysis for finding the root cause of issues
    • Do preventive and corrective maintenance of  all administered systems
  • Manage and improve the Continuous Deployment/Continuous Integration pipelines/process for applications:
    • Manage lifecycle and release management processes for all apps
    • Responsible for the continuous delivery process to build, deploy, and promote applications
    • Ensure apps have automated functional tests that are used by the continuous delivery process to determine successful deployment and operation of applications
    • Ensure monitoring of applications is configured and have rules / alerts for routine and exceptional application conditions
  • Involvement in transversal projects and activities for:
    • Requirements definition
    • Technical solution definition
    • Acceptance strategy
    • Operational testing
    • Implementation of automation/monitoring mechanisms
  • On call support

We can offer you the possibility to grow inside a team with qualified members and we will constantly expose you to new experiences from which you can learn. We offer you a variety of online and in-class courses which can help you improve your technical skills and also your soft skills. We support initiatives and work at finding ways to connect and integrate private and professional life.

Thank you for your application!

Nedeterminat

Număr Post: COAK917414

Localitate: Bucuresti

Dată limită: 13/04/2019

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