Senior Software Development Engineer

As a Sofware Development Engineer, you will play a key role in the development of our strategic Contact Center platform based on Genesys CTI products:

  • Gensys Voice Platform (GVP) and IVR
  • Genesys Multimedia (sync and async chat, email)
  • Genesys Social Media
  • Genesys Enterprise Workload Management
  • Genesys Workspace Desktop Edition
  • enesys Interaction Recording
  • Genesys Workforce Management
  • Genesys Reporting (InfoMart, Call Center Analyzer)
You will be involved in all phases of the project lifecycle being responsible for defining and reviewing the technology stack appropriate for each project, designing system architecture, development and test automation, deployment automation, defining software development and design best practices, mentoring and coaching functional experts, project managers and managers in regard to technical decisions, identifying and defining system's technical evolution opportunities and strategies.


We appreciate initiative and pro-activity, autonomy, concern for accuracy and quality, passion for technology and capacity to quickly assimilate new knowledge. You will also need strong communication, analytical and planning skills, multitasking, ability to provide analysis and synthesis and written documents.


Experience required:

  • University Degree Automation, Computer Science, Technical
  • Gensys CTI Platform or other Call Center platform products
  • Fluency in English 
  • Oracle PL/SQL

Nice to have :

  • Java (+)
  • REST web services implementation and consumption
  • JSP
  • Maven, Junit
  • GIT
  • Collaborative tools: Confluence, JIRA, Sharepoint


Thank you!


Număr Post: KFAO918142

Localitate: Bucuresti

Dată limită: 05/12/2019